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FAQ

First time at the festival? It's nice that you are there!
We have prepared a package of necessary information for you:

Are there special Covid rules at the festival?

During the festival, we adhere to epidemiological safety rules set out by the Chief Sanitary Inspectorate. This year’s edition of GDD follows a hybrid format, which means that most events will be taking place online and exhibitions will be availa

How can I attend the lectures?

All lectures are available on the online GDD stage. To gain access, you have to create your My GDD account. Events are only available to logged in participants.

Do I have to pay to take part in the events?

Taking part in GDD is free of charge (some events are subject to limited capacity), except for the Design talks Business Summit. In order to gain access to DtB Summit events, you have to create your My GDD account and buy the selected package.

Do I have to register to take part in the events?

Not in all of them, but in some cases registration is required. Events are only available to logged in participants, so you have to create your My GDD account first. You’ll find all information about registration on the given event page. Remember

How do I set up My GDD account?

It’s really simple. Just follow these steps:
1. Go to www.gdyniadesigndays.eu
2. Click the My GDD tab.
3. Fill in the form. Remember to tick the required consents.
4. That’s it! You now have access to all GDD events t

What are the benefits of setting up a My GDD account?

All festival events are available solely to registered participants. When you set up your account, you become part of the GDD community.

But that’s not all:

  • you’ll be able to create a personalized calendar – a plan of

Do I have to pay to use a My GDD account?

No way! Registration is voluntary and free of charge – and makes you part of the festival community.

I have a problem with logging into my GDD account. What do I do?

Check whether you’re using one of the browsers listed below (or their newer versions):
• Chrome 45 (Beta versions of the browser are not supported)
• Firefox 40
• Internet Explorer 10
• Safari 8

Make

I’ve forgotten my password. What do I do?

Don’t worry – just click “password reminder” and provide your e-mail address. You’ll quickly get an e-mail and recover access to your account.

Can I use my GDD account on my phone?

Yes, you can use your account on your computer, tablet and phone. Whichever you prefer.

Can I deactivate my GDD account?

Of course, you can do it at any time. If you want to remove your My GDD account, contact us at info@centrumdesignu.gdynia.pl. We’ll write you back with the exact date when your account is deactivated.

How do I take part in the events?

ONLINE
Just log on to your My GDD account and join the selected event. In short: select the GDD Scene tab to access a lecture. The events follow the schedule published on our website.

OFFLINE
Check the location of the event in your cale

Will the lectures be translated into English?

Yes, we provide simultaneous English translation for all lectures held in Polish.
Change the language by clicking the PL/EN icon at the top of the page.

How do I take part in a walk?

To take part in a guided walk, you have to register using your My GDD account. There is limited capacity. The walks start in various locations around Gdynia – the specific spot is indicated on the event website. Selected walks are held in English

Where will I find the business part?

You’ll find all information about the business part in the Business tab. Click “Business” on the homepage or go to the tab via the Main Menu located in the upper left corner. You’ll also find a lot of interesting articles and ma

How do I buy access to paid business events?

Follow these steps:
1. Log on to your My GDD account or register, if you don’t have it yet.
2. Choose the package you want in the Business tab and add it to the basket.
3. Fill in the form by providing your personal or company dat

Will I get an invoice for my ticket to the Design talks Business Summit?

Yes. When making the payment, you can choose your preferred purchase confirmation – a receipt or a VAT invoice. In order to get an invoice, you need to tick the “Company Order” box and provide your tax ID number when making the purcha

Can I return my ticket to the Design talks Business Summit?

No, the tickets are not refundable. You can make someone else happy and donate your ticket to another person. Let us know about it by writing us at info@centrumdesignu.gdynia.pl.

Where will I find my tickets?

Your order history is recorded in your My GDD account. You have permanent access to it. Access to events is also possible from your My GDD calendar.

How can I watch films included in the festival programme?

You’ll find links and access codes on our website. They’ll be published on the website of the given film every day.

I have more questions. How can I contact the GDD team?

We’ll gladly answer all your questions and dispel any doubts – write us at info@centrumdesignu.gdynia.pl.